FROM INSIGHT TO OUTCOME.
RUBI turns business intelligence into action.
Give RUBI a business problem and the data around it.
We find what’s driving the outcome, determine where to intervene, build and deploy the solution, measure what changed, and keep improving from there.
Research. Understand. Build. Improve.
What problem would you like RUBI to solve?
- Research
- Understand
- Build
- Improve
Your business already knows more than it can use.
- Orders
- Returns
- Customer feedback
- Reviews
- Support conversations
- Campaign performance
- Audience behaviour
- Media coverage
- Internal data
Most businesses have no shortage of information.
The hard part is turning it into solutions.
RUBI closes the loop.
It finds the pattern, determines the intervention, builds what’s required, implements the solution, measures results, and learns what to do next.
One operating layer. One accountable partner.
Bring RUBI the problem.
SELECT A PROBLEM
Customer acquisition
Find the right customer. Find the message that moves them.
RUBI analyzes the customer, creative and performance signals you already have to understand who is responding, what resonates, where the gaps are, and what should be tested next.
Then RUBI builds the campaigns, content, messaging and customer touch points required to act on those findings.
Retention & customer experience
Turn customer feedback into action.
RUBI can analyze satisfaction scores, reviews, support interactions, returns, complaints, CRM data and other customer signals to identify where the experience is breaking down.
Then we build the interventions designed to improve it, from lifecycle communications and customer education to support messaging, retention campaigns and win-back programs.
And then we measure how well they worked.
Returns & conversion
Solve problems before they become returns.
RUBI looks for patterns in products, orders, exchanges, customer feedback and behaviour to identify why customers are making the wrong decision and where an intervention could change the outcome.
Then RUBI can build and test solutions across product pages, sizing guidance, pre-purchase education, support, email, social and other customer touch points.
The objective isn't more content.
It's fewer returns, better conversion and a better customer experience.
Communications & PR
Know what requires a response. Then build it.
RUBI can monitor the information and narratives that matter to your organization, identify where action may be required, and help determine the appropriate response.
From there, RUBI can build the communications layer around that decision: executive briefs, talking points, statements, FAQs, internal communications, newsroom content, social, media materials and more.
Human judgment stays where it matters.
RUBI handles the intelligence and execution around it.
Content operations
RUBI can run your entire content machine.
Give RUBI your goals, ideas and source material and we can research, plan, create, distribute, measure and improve the operation across every channel.
What once required teams, agencies, freelancers and disconnected software can run through one operating layer.
More output. Less complexity. A fraction of the traditional overhead.
How RUBI works.
01 · SIGNAL
Research
02 · UNDERSTAND
03 · DECIDE
Understand
04 · BUILD
05 · DEPLOY
Build
06 · MEASURE & IMPROVE
Improve
Every cycle makes RUBI smarter.
RESEARCH. UNDERSTAND. BUILD. IMPROVE.
RUBI isn't another dashboard.
It isn't another AI writing tool.
And it doesn't stop at a recommendation.
RUBI connects intelligence to execution.
Your data tells us what is happening.
RUBI helps determine what should happen next.
Then we build it, deploy it, measure it and improve it.
TALK TO RUBI
What could RUBI improve in your business?
Sent to RUBI.
Thanks. We'll be in touch.